24/7 database support for teams without a DBA.
Senior Australian DBAs on call around the clock, across SQL Server, Oracle, PostgreSQL, MySQL and MongoDB. Plans from $1,500 a month, every price published, no lock-in.
How 24/7 database support works, from health check to cover
No discovery call needed to learn a price. Start with a free read-only check of one instance, and you will know what is wrong before you decide whether to buy anything.
Free 20-point health check
You run read-only scripts on one SQL Server instance and send us the output. Nothing is installed, and you can read every line before it runs.
Findings, on a call
A senior DBA walks you through what the check found and what it would take to fix — in writing, and on a Teams call rather than by email alone.
Secure access & onboarding
If you go ahead: we confirm instance count, versions and platform, establish secure remote access, document escalation paths and issue your support number.
Cover goes live
Monitoring, alerting and your response SLA start. The clock begins when the alert fires, not when somebody notices.
One expert team across your entire database estate
From legacy enterprise databases to modern cloud platforms, Onsys brings deep expertise across the technologies your business depends on — helping you manage, modernise, optimise and protect critical environments across on-premises, hybrid and cloud.
Database expertise
- Microsoft SQL Server — legacy to latest
- Oracle Database — legacy to 23ai
- Azure SQL Database & Managed Instance
- PostgreSQL & EDB Postgres
- MySQL & MariaDB
- MongoDB
Availability, resilience & data services
- Oracle RAC & Data Guard
- SQL Server Always On & clustering
- Replication & log shipping
- Backup & recovery — RMAN and native
- Encryption, TDE & data protection
- Reporting & ETL — SSRS, SSIS, SSAS
Cloud & infrastructure
- Microsoft Azure
- Amazon Web Services (AWS)
- Oracle Cloud Infrastructure (OCI)
- Windows Server
- Linux — Red Hat, Ubuntu & Oracle Linux
- Solaris, AIX & HP-UX
Monthly DBA plans, priced in public
Every figure below is on the site because you should not need a discovery call to learn a price. GST exclusive, no lock-in, cancel with notice.
24/7 DBA Plan A
For teams running SQL Server without an in-house DBA.
Key features
- Instances: up to 10 SQL Server
- Response SLA: 2 hours, guaranteed, 24/7
- Service hours: 10 professional hours per month
24/7 DBA Plan B
For critical database infrastructure with no in-house DBA.
Key features
- Instances: 10 SQL Server plus 4 MySQL/PostgreSQL
- Response SLA: 1 hour, 24/7
- Service hours: 20 professional hours per month
24/7 DBA Plan C
For mixed estates across SQL Server, PostgreSQL and Oracle.
Key features
- Instances: 20 SQL Server, 4 MySQL/PostgreSQL, 6 Oracle
- Response SLA: 1 hour, 24/7
- Service hours: 50 professional hours per month
Free 20-point SQL Server health check
One instance, no charge, no obligation. You run read-only scripts we publish in full and send us the output — nothing is installed and nothing connects out. A senior Australian DBA reviews it and walks you through the findings on a call.
Find out what is wrong before you buy anything.
The free 20-point check covers one SQL Server instance, costs nothing and commits you to nothing. If the estate is healthy, we will tell you that.
Get the free health checkCommon questions
Onsys remote DBA plans start at $1,500 per month for up to 10 SQL Server instances and 5 TB of data. Plan B is $3,000 per month and Plan C is $7,500 per month for larger multi-platform estates. Hourly consultancy is $150 per hour with a four-hour minimum. All prices are GST exclusive.
Onsys supports Microsoft SQL Server, Oracle Database, PostgreSQL, EDB Postgres, MySQL, MariaDB and MongoDB, plus Azure SQL Database and Azure SQL Managed Instance. Environments are covered on-premises and on Microsoft Azure, AWS and Oracle Cloud Infrastructure.
Yes. Every monthly plan includes 24/7/365 monitoring and remote support. Database monitoring and support is delivered by Onsys consultants in Australia, who are the only people who access your instances. Managed IT, software and security services are delivered together with our Colombo delivery centre. Response SLAs are two hours on Plan A and one hour on Plans B and C, guaranteed at any hour.
Within one hour on the Plan B and Plan C support tiers, and within two hours on Plan A. The SLA clock runs 24 hours a day, including weekends and public holidays, and applies from the moment an alert or ticket is raised.
Onsys clients reduce DBA and IT operating costs by up to 50% compared with hiring in-house. You pay a fixed monthly plan instead of salary, recruitment, training and leave cover, and you get a certified team rather than a single person.
Four: a fixed monthly support plan, a fixed-price project with milestone-based payments, blocked hours or time and materials, or a dedicated offshore development team. Models can be combined — many clients run a monthly plan alongside project work.
No. Onsys does not use lock-in contracts. Monthly support plans run on a rolling basis, and hourly consultancy and fixed-price projects carry no ongoing commitment once the work is complete.
Onsys Technologies is an Australian company with its head office at Level 1, 530 Little Collins Street, Melbourne VIC 3000, and a delivery centre in Colombo, Sri Lanka. Database consultancy and support is delivered from Australia; Colombo delivers managed IT support, software development and security services.