24/7 senior DBA support · Australia, New Zealand & Pacific

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Remote DBA services · Australia, New Zealand & Pacific

Senior Australian DBAs. 24/7 support. From $150 per hour.

Get the database expertise you need without hiring another full-time DBA. Our Australian team monitors, troubleshoots and supports SQL Server, Oracle, PostgreSQL, MySQL and MongoDB around the clock — across on-premises, cloud and hybrid environments.

Plans from $1,500/month · Published pricing · No lock-in

Get a free health checkSee plans & pricing
SQL Server DBA
Remote DBA
Free health check
Plans & pricing
SQL Server projects
Emergency support
Published pricing

Monthly DBA plans, priced in public

Every figure below is on the site because you should not need a discovery call to learn a price. GST exclusive, no lock-in, cancel with notice.

24/7 DBA Plan A

$1,500per month — $150 per instance

For teams running SQL Server without an in-house DBA.

Key features

  • Instances: up to 10 SQL Server
  • Response SLA: 2 hours, guaranteed, 24/7
  • Service hours: 10 professional hours per month
See full plan detail
Most chosen

24/7 DBA Plan B

$3,000per month

For critical database infrastructure with no in-house DBA.

Key features

  • Instances: 10 SQL Server plus 4 MySQL/PostgreSQL
  • Response SLA: 1 hour, 24/7
  • Service hours: 20 professional hours per month
See full plan detail

24/7 DBA Plan C

$7,500per month

For mixed estates across SQL Server, PostgreSQL and Oracle.

Key features

  • Instances: 20 SQL Server, 4 MySQL/PostgreSQL, 6 Oracle
  • Response SLA: 1 hour, 24/7
  • Service hours: 50 professional hours per month
See full plan detail
Standby cover without a plan starts at $100 per SQL Server instance a month. Consultancy is $150 an hour, four-hour minimum.
Start here

Free 20-point SQL Server health check

One instance, no charge, no obligation. You run read-only scripts we publish in full and send us the output — nothing is installed and nothing connects out. A senior Australian DBA reviews it and walks you through the findings on a call.

No charge and no obligation. We never ask for a login to your instance — you run the scripts, or we run them together on a screen share while you watch.

Real Client Problems — and the Solutions We Delivered

These are the challenges our clients call us about most — and they are problems we have solved before.

Every example below is based on real client work, delivered with a clearly defined scope, agreed pricing and a practical path to resolution. So if one of these situations sounds familiar, you are not starting from scratch — we already know what to look for, what typically causes it, and how to fix it.

Not sure exactly what is going wrong in your environment? Start with our free 20-point SQL Server health check. We will help identify the risks, performance issues and areas that need attention — so you know what to fix first.

From standalone MySQL to an always-on, multi-site platform, for a Pacific telecommunications operator

Telecommunications · Pacific · 2025

Single points of failure removed from the database, the routing layer and the recovery position at once: group replication with automatic primary election, redundant routers behind a floating connection point, a replica at a second site, and a migration whose validation gate sat before the cutover.

MySQL Enterprise · Group Replication · MySQL Router · Keepalived

Read the engagement ›

From legacy replication to tested ERP disaster recovery, for a manufacturing organisation

Manufacturing · Sri Lanka · 2024

A business-critical ERP database needed a new disaster-recovery strategy as its replication platform reached end of life. Now: a multi-site SQL Server distributed availability group, a runbook for a real site loss, and a DR test that runs while production stays open to applications.

SQL Server · Always On availability groups · Windows Server

Read the engagement ›

A payment platform going to cloud, with customers, banks and partners attached

Payments · Pacific · 2021

Moving the application was only part of the challenge. Public traffic, an existing data centre, banks and remittance partners all needed to reach the new Azure platform — without being able to reach each other. A segmented, multi-region design with private hybrid connectivity, isolated partner access and database disaster recovery.

Azure · Azure Front Door · Application Gateway · ExpressRoute · Azure Site Recovery

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Migrating a Mission-Critical SQL Server Platform to Azure SQL Managed Instance

Telecommunications · Pacific · 2021

A cloud database migration where losing a transaction was not an option. The databases moved, and so did the jobs, the logins and the encryption objects the applications depend on — rehearsed first, cut over with writes stopped and the final state validated, then geo-replicated to a second region that also takes read traffic.

Azure SQL Managed Instance · SQL Server · Geo-replication · Azure Front Door · ExpressRoute

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Migrating a Business-Critical Oracle RAC Estate with Minimal Cutover Risk

Telecommunications · Australia · 2018

Replacing the storage under a business-critical Oracle RAC estate put databases, applications, failover and disaster recovery at risk at once. The replacement cluster was built alongside production and tested against real applications first, with Data Guard closing the gap at cutover and the old cluster kept as the way back.

Oracle Database · Oracle RAC · Oracle ASM · Oracle Data Guard · Oracle Enterprise Manager

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Building an Always-On SQL Server Platform for an Australian Healthcare Provider

Healthcare · Australia · 2016

A business-critical healthcare database was running without database-level high availability. Now: a two-node Always On architecture with synchronous replication and automatic failover, a stable listener for the applications, and encryption at rest across the databases — so losing the primary server is not the same as losing the service.

SQL Server · Always On availability groups · Windows Server Failover Clustering · Transparent Data Encryption

Read the engagement ›
How it works

How 24/7 database support works, from health check to cover

No discovery call needed to learn a price. Start with a free read-only check of one instance, and you will know what is wrong before you decide whether to buy anything.

Free 20-point health check

You run read-only scripts on one SQL Server instance and send us the output. Nothing is installed, and you can read every line before it runs.

Findings, on a call

A senior DBA walks you through what the check found and what it would take to fix — in writing, and on a Teams call rather than by email alone.

Secure access & onboarding

If you go ahead: we confirm instance count, versions and platform, establish secure remote access, document escalation paths and issue your support number.

Cover goes live

Monitoring, alerting and your response SLA start. The clock begins when the alert fires, not when somebody notices.

Multi-platform database expertise

One expert team across your entire database estate

One team covers the lot. If your estate mixes an ageing Oracle instance, a SQL Server cluster and something newer running in Azure, you should not need three suppliers to keep it alive — or three conversations to work out whose problem an outage is.

Database expertise

6

Availability, resilience & data services

6

Cloud & infrastructure

6

Running something not listed? Ask us about it ›

Vendor partnerships

Recognised by the vendors whose platforms we run

Partnerships matter for two practical reasons.

  • Microsoft Partner
  • Oracle Partner
  • Dell Technologies Authorized Partner
  • N-able Partner
  • Dbvisit Partner
  • A direct vendor escalation path when a problem turns out to be a product defect
  • Early sight of vendor roadmaps, before changes affect your estate
Credentials

Certifications held by our engineers and consultants

Held by the consultants who do the work, not by a sales team — and there is no first-line triage layer between you and them.

12certifications across
Oracle and Microsoft
  • Expert1
  • Solutions Expert3
  • Associate4
  • Professional2
  • Fundamentals2
See every certification
  • Oracle Certified Professional badgeProfessionalOracle Certified ProfessionalOracle
  • Microsoft Certified Expert badgeExpertAzure Solutions Architect ExpertMicrosoft
  • Microsoft Certified Associate badgeAssociateAzure Database Administrator AssociateMicrosoft
  • Microsoft Certified Associate badgeAssociateAzure Administrator AssociateMicrosoft
  • Microsoft Certified Associate badgeAssociateAzure Security Engineer AssociateMicrosoft
  • Microsoft Certified Associate badgeAssociateAzure AI Engineer AssociateMicrosoft
  • Microsoft Certified Fundamentals badgeFundamentalsAzure Data FundamentalsMicrosoft
  • Microsoft Certified Fundamentals badgeFundamentalsAzure AI FundamentalsMicrosoft
  • Microsoft Certified Solutions Expert Data Management and Analytics badgeSolutions ExpertMCSE: Data Management and AnalyticsMicrosoft · Charter Member
  • Microsoft Certified badgeSolutions ExpertMCSE: Data PlatformMicrosoft
  • Microsoft Certified badgeSolutions ExpertMCSE: Business IntelligenceMicrosoft
  • Microsoft Certified badgeProfessionalMicrosoft Certified ProfessionalMicrosoft

Find out what is wrong before you buy anything.

The free 20-point check covers one SQL Server instance, costs nothing and commits you to nothing. If the estate is healthy, we will tell you that.

Get the free health checkor call 1800 431 416
FAQ

Common questions

Onsys remote DBA plans start at $1,500 per month for up to 10 SQL Server instances and 5 TB of data. Plan B is $3,000 per month and Plan C is $7,500 per month for larger multi-platform estates. Hourly consultancy is $150 per hour with a four-hour minimum. All prices are GST exclusive.

Onsys supports Microsoft SQL Server, Oracle Database, PostgreSQL, EDB Postgres, MySQL, MariaDB and MongoDB, plus Azure SQL Database and Azure SQL Managed Instance. Environments are covered on-premises and on Microsoft Azure, AWS and Oracle Cloud Infrastructure.

Yes. Every monthly plan includes 24/7/365 monitoring and remote support. Database monitoring and support is delivered by Onsys consultants in Australia, who are the only people who access your instances. Managed IT, software and security services are delivered together with our Colombo delivery centre. Response SLAs are two hours on Plan A and one hour on Plans B and C, guaranteed at any hour.

Within one hour on the Plan B and Plan C support tiers, and within two hours on Plan A. The SLA clock runs 24 hours a day, including weekends and public holidays, and applies from the moment an alert or ticket is raised.

Compare the published numbers rather than a percentage. Plan A is $1,500 a month — $18,000 a year excluding GST — for up to 10 SQL Server instances, a two-hour response SLA at any hour, and 10 professional service hours a month. Against that, price one DBA at your own salary guide and add recruitment, superannuation, training, leave cover and the on-call loading. The other half of the comparison is cover: one person cannot staff nights, weekends, leave and resignation, so a genuine 24/7 roster is five to seven DBAs. Where a plan does not stack up — a very large estate needing someone on site daily — we will say so.

Three: a fixed monthly support plan, a fixed-price project with milestone-based payments, or blocked hours and time-and-materials consultancy at $150 an hour. Models combine — many clients run a monthly plan alongside project work. Every one of them is delivered by Onsys consultants in Australia. If you are after a dedicated offshore engineering team for software development rather than database work, that is a separate service and it is explained on our staff augmentation page.

No. Onsys does not use lock-in contracts. Monthly support plans run on a rolling basis, and hourly consultancy and fixed-price projects carry no ongoing commitment once the work is complete.

Onsys Technologies is an Australian company with its head office at Level 1, 530 Little Collins Street, Melbourne VIC 3000, and a delivery centre in Colombo, Sri Lanka. Database consultancy and support is delivered from Australia; Colombo delivers managed IT support, software development and security services.