Complete, professional and flexible remote database services

No matter the size of your database infrastructure, Onsys Remote DBA service will expertly manage it to your satisfaction, allowing you to concentrate on serving your clients while our professionals handle the database platform round the clock.

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IMPROVE AVAILABILITY

Onsys offers 24×7 service coverage to improve availability of critical database infrastructure.

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FAST RESPONSE TIME

Our staff will attend to database problems immediately, resolve incidents, investigate root cause and provide an incident report to minimize recurring incidents.

INCREASE EFFICIENCY

Onsys Database experts work together with your team to monitor, support and improve database infrastructure.

INCREASE RESOURCE POOL

With Onsys DBA support, you do not need to worry about staff sick days, vacations, absences and employee turnover.

EXPERIENCED CONSULTANT

You would get the best consultancy from Onsys specialists who are certified professionals, with years of industry experience in cutting-edge database technologies.

REDUCE COSTS

With Onsys DBA you could save up to 50% costs over in-house DBA while getting higher level of services.

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Onsys Remote DBAs are available around-the-clock, and they can handle all DBA tasks that in-house DBA usually performs

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Onsys Remote DBAs are available around the clock and can handle all DBA tasks those in-house DBAs usually perform.
EMERGENCY SUPPORT

Every database outage would cost money, damage the reputation and impact user confidence. Onsys Remote DBA will restore services, perform root cause analysis to minimise unplanned outages.

24X7 REMOTE DATABASE SUPPORT

Onsys Remote DBA assists to resolve database incidents and keep databases up and running ensuring availability. Our dedicated on-call DBA is ready to assist you 24 X7.

MANAGED DATABASE SERVICES

Onsys Managed Database Services will monitor your database environment, handle events & alarms, resolve incidents, manage problems and implement changes following ITIL Service Delivery model.

Remote Database Support
24/7 DBA PLAN-A
1,500 $
per month

• 10 SQL Server instances
• 5Tb total data size
• 24/7 Remote support
• Response within 2 hours
• Secured remote support
• Ten (10) professional hours included
• Free monthly health check report
• Certified and experienced experts
• SQL Server, Azure SQL & MI
• Supports on-premises, AWS and Azure
• Free service desk access
• $140/hr in 30-minute increments for additional usage

 

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24/7 DBA PLAN-B
3,000 $
per month

• 10 SQL Server instances
• 4 MySQL/PostgreSQL instances
• 20Tb total data size
• 24/7 Remote support
• Response within 1 hour
• Secured remote support
• Twenty (20) professional hours included
• Free monthly health check report
• Certified and experienced experts
• MySQL, EDB, PostgreSQL, SQL Server, Azure SQL & MI
• Supports on-premises, AWS and Azure
• Free service desk access
• Configure automated database alerts and notifications
• $140/hr in 30-minute increments for additional usage

 

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24/7 DBA PLAN-C
7,500 $
per month

• 10 SQL Server instances
• 4 MySQL/PostgreSQL instances
• 4 Oracle Instances
• 50Tb total data size
• 24/7 Remote support
• Response within 1 hour
• Secured remote support
• Fifty (50) professional hours included
• Free daily health check report
• Certified and experienced experts
• Oracle, SQL Server, Azure SQL & MI
• Supports on-premises, OCI, AWS and Azure
• Free service desk access
• Configure automated database alerts and notifications

• $140/hr in 30-minute increments for additional usage

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AD-HOC DBA SUPPORT
140 $
per hour

• Certified & experienced consultants
• 24 x 7 Remote support
• Pay for actual hours used
• Pre-booking is required
• Suitable for performance tuning, troubleshooting, emergency support, database health checks and short-term projects.
• A quick way to on-board a remote DBA

 

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Tailor-made database support solution for your specific business needs

We understand that each business is unique, and you may have different requirements. We’ll discuss your needs and provide a tailor-made solution for your specific business environment.

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WE SUPPORT MAJOR DATABASE PLATFORMS

BAU Activities

  • Database patching and upgrades
  • DR planning & execution
  • Monitor OS events, DB errors/warnings
  • Monitor and handle disk spaces, memory, I/O & CPU issues
  • Database backup/restore and configurations
  • Ad-hoc Query writing/execution
  • Security administration
  • Index & statistics maintenance
  • Application upgrades and patching
  • Agent job creation, execution and monitoring
  • Database backup/restore and refresh
  • Monitor scheduled maintenance tasks
  • Integrity checking
  • Assist with application upgrades and patching
  • Performance monitoring
  • Any other database support activities
Platform Improvements

  • Patching, upgrades and new installations
  • Planning and designing new database infrastructures
  • Implementation of high availability solutions
  • Implementation of SSAS, SSRS and SSIS solutions
  • Architectural designing and documentation
  • Database development tasks
  • Project planning and management
  • Installation and configuration of Oracle RAC
  • Oracle Dataguard installation and configuration
  • Installation and configuration of AlwaysOn high availability groups
  • Migration & decommissioning of infrastructure
  • Patching, upgrades and new installations
  • Cloud migration (Oracle Cloud, AWS and Azure)
  • Platform migration
  • License and cost optimization
  • Oracle to EDB Postgres migration
  • Design, installation and configuration of SQL Server cluster solutions

Supported Database Platforms

Partner Accreditation